Refund policy

Return and Refund Policy

Thank you for shopping with ShopNordicLiving. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully below.

#### 30-Day Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Requests made after this period will unfortunately not be accepted.

 #### Eligibility Criteria To be eligible for a return, your item must meet the following conditions: * The item must be in the same condition that you received it. * It must be unworn, unused, with all original tags attached. * It must be in its original, undamaged packaging. * You must provide the receipt, invoice, or proof of purchase.

 #### How to Start a Return

1. To initiate a return, please contact us first at: mykhelino60@gmail.com.

 2. If your return is accepted, we will send you a return shipping label, along with detailed instructions on how and where to send your package.

 3. Important: Items sent back to us without first requesting a return will strictly not be accepted.

 #### Damages and Issues Please inspect your order immediately upon reception. Contact us right away at mykhelino60@gmail.com if: * The item is defective or damaged. * You received the wrong item. * This allows us to evaluate the issue and make it right immediately.

 #### Non-Returnable Items Certain types of items cannot be returned, such as perishable goods, custom products (special orders or personalized items), and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions about your specific item.

 #### Exchanges The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

#### Refunds and Processing * We will notify you once we’ve received and inspected your return. * We will let you know if the refund was approved or not. * If approved, you’ll be automatically refunded on your original payment method within 10 business days. * Please remember it can take some time for your bank or credit card company to process and post the refund.

#### Contact Us For any questions regarding returns, refunds, or your package status, feel free to contact our customer support team at: mykhelino60@gmail.com.